We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product. Sound great! Just noticed a delay in some game, but only that. Bass very equalized and accommodation in ear and ear is well designed. How to charge battery not use analyze yet, but leave the additional comment after. Pairing with mobile regarding distance meets specifications, 10 yards, work well, passing that the audio starts to fail.
Ordered 20.07.2019 took 2.08.2019 st. petersburg. The product corresponds to the description. The quality is excellent. The sound is excellent (the earbuds set from the old headphones), with native sound is not worse. Ears sit perfectly. Security code checked, original. The store is excellent!!!
fast delivery. everything good.
great earphones, no aptx but the sound quality is still very good, especially for the price.
⭐⭐⭐⭐⭐ excellent headphones! Workmanship at height! Cool sound, good autonomy, convenient magnetic base for charging with built-in battery. No problem cling to any bluetooth source, whether it's a tablet or a smartphone! By the way, to connect them to the phone, you need to first get only the right earphone, connect it through the settings, and after that get from the doctor left, after turning on it will automatically connect to the right. Thoughtful ergonomics, nowhere to press in the auricle, delicious price and the freshest bluetooch 5.0 protocol, which allows you to transmit audio without compression, the main thing is that your device supports it. In general, i recommend to buy!!! If the tip was useful, then forget to put like, finger up! Good luck shopping!!! ⭐⭐⭐⭐⭐
It came in 10 days! Wonderful store, i buy not the first time, i will take more!
Great earphones for the price a little latency in video but thats expected. I recommend this product.
Shipping super 11 days. The sound is gorgeous. but one minus, i have steps when walking. no more minuses found. when the voice assistant turns on, you can dial anyone in the phone. the book is a very nice plus. good luck to the store.
Super convenient. Good sound, good quality. It came quickly, packed well. Prodovtsa recommend
fast shipping medium sound value for money
Very good headphones, the sound is good, i loved this headphones :)
great! The shipping was good. The item is high quality. Recomamnded . Thank you store.
The headset suitable for hearing מוזיקה for Call and, if that, if תהיו instead of loud, so no ישמעו אתכם good. The bit painful ear that are not sitting really comfortable there (maybe just אצלי) וזאת contrast headphone Apple eg a נתלות on ear so no מפריעות or painful. Big time I satisfied להקניה.