We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is beautiful and good, sometimes buggy when you pick up the phone (it's not well pressed), but it's better anyway there is
Fantastic, the mechanic sound of opening and closing is cool. I have not tried it in the car yet if the chargins is interrupted by bumps or breaks on the car. If only you can put an open button on the left side as well it would be great.
Fast charging works, it came quickly, the quality is like the whole baseus
The parcel came quickly and everything is safe and sound!
Chic quality. I wanted to take another one but the price changed twice
The product is ok BUT there is a big problem... the open/close button is placed so bad that you push it everytime you want to handle Baseus which is frustrating.
Sent later because of local holidays. But it's all on time.
Goods consistent with your order. Very fast delivery to Poland. Recommend goods and Seller.
I tried at home in the kitchen from the phone charger. The clamp works fine. The sensor for removal from the holder did not buggy any time for thirty-fold testing. Charging works, i will not reason quickly go slowly (since the native charging fast charge), the function is performed normally. Minutes for five three percent of charging on mi mix 3, she threw in the light of the fact that the review was written at this point. Testing of fastening is still to be done. The ball joint itself holds very well, with a shaking hand nothing moved anywhere, although mix 3 is quite heavy phone. About fastening to the ventilation grille feedback will be supplemented. Dust. Packaging quality, came not mint.
Awesome device! Quality at altitude! Charges naturally slower. My phone supports quick charge 3.0 technology, the car has a charger with the same technology, through the type-c cable charges as a standard fast charge samsung unit. This holder i connected to the same car charging, charge at times slower, which is not surprising, because the complete micro-usb cable fast charging does not pull, ordered a cable with a bandwidth of 2.4a, next will be seen, i will add a review!